Empowerment Through Passion and Commitment

“You can buy a man’s time; you can buy his physical presence at a given place; you can even buy a measured number of his skilled muscular motions per hour. But you cannot buy enthusiasm…you cannot buy loyalty… you cannot buy the devotion of hearts, minds, or souls. You must earn these.” — Clarence Francis, chairman of General Foods during the 1950s

William Denney, author and consultant and Malcolm Baldrige, National Quality Award Examiner and Certified Quality Manager and Auditor explain how enriching jobs for fun and profit makes good business sense: “Making jobs more rewarding is the best way to influence motivation and job satisfaction. It involves introducing variety into the workplace in terms of skill and responsibilities, emphasizing the importance and significance of the job employees have, providing a degree of autonomy, and sharing regular feedback. It also requires giving employees more control over the processes they are involved in for real empowerment.” “Job enrichment might be used in accounting by giving a clerk the responsibility to interact with other departments, make changes to a process, or approve certain requests without having to ask for management review. Enrichment could be used in manufacturing by training people in several job functions, so they acquire different skills and are able to contribute in different ways. Enrichment could be participation on a processes improvement team. It could involve soliciting and using worker input, or improving processes or systems that support employees in their jobs, such as a requisition process or computer system.” 

Cradlefin Consultants offer business consultancy services ranging from forensic accounting, deal structuring, audits to regional & international recruitment.


  • Grey Facebook Icon
  • Grey LinkedIn Icon
  • Grey Twitter Icon
  • Grey Instagram Icon
  • Grey YouTube Icon